Charter Mortgages Limited is closed to new mortgage business. Existing customers should visit our contact us page for details on how to get in touch with us regarding their mortgage account.
About us
Charter Court Financial Services Group plc is the parent company of Charter Court Financial Services Limited, of which Charter Mortgages limited is a subsidiary company.
In 2019, Charter Court Financial Services combined with OneSavings Bank, creating OSB Group.
Although we’re closed to new business, Charter Mortgages will treat you fairly in managing your existing mortgage account, we’re here to listen and help you where we can. Please contact us if you are an existing customer and need help with the following:
- General account enquiries
- Mortgage statements
- Direct Debits and standing orders
- Early repayment quotations
If you're experiencing financial difficulties
We know that no two situations are the same, so our dedicated page details what resources are available to you if you need any extra support.
We understand the worry and concern you may face if you're having difficulties in meeting your mortgage repayments, and we're here to help. If you do find yourself in this situation you can take the following steps:
Please contact us as soon as possible. Our opening hours are 9am to 5pm Monday to Friday. If you need help out of hours, you may find it useful to read our financial support document or visit our support page for more information on what to do.
Your mortgage is secured on your home. Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.